Disclosure of your personal data
We greatly appreciate the trust you have placed in our company and for this reason we pledge our commitment to preserving and protecting your personal data and using it transparently.
This statement, which includes the company's privacy policy, may be subject to change at any time, and for this reason, you should review it periodicaly to know all the changes.
If you have used our website before, you will know that travel-related online services are available through our website and mobile applications. We would like to point out that all the information you are about to read applies to all of these platforms.
Your use of this website makes you aware of all the terms of the privacy policy. but if you do not agree to it, please refrain from using the website.
Your use of the website means your consent to our use of your personal data and we have the right to disclose it in accordance with the terms of the privacy policy set out below.
Collection of your personally identifiable data
Browsing the site without using any feature or service and without registering your data makes you anonymous to us.
In order to provide a distinctive, specialized, effective and secure service, we collect and keep your data and personal information that you register on the website.
By providing your personal information, we automatically get an idea of your needs by following your behavior on the website.
We access and use user data to learn about their age, interests and behavior in order to better serve them, and to be able to understand and protect them. This information is collected and analyzed on an aggregate basis. This information may include the link to the website you visited before entering our website (this link may or may not be on our website) and the link to the website you visited after browsing our website (this link may or may not be on our website).
What type of personal data do we collect?
We collect and use the information you provide to us. When you make a flight reservation, you will be asked (at a minimum) for your name and email address.
You may also be asked for your home address, telephone number, payment information and date of birth as well as the names of those traveling with you and any preferences about your flight (such as meal preferences).
If you want to communicate with our customer service team, communicate with the flight provider through us, or communicate with us through other means, we will collect information from you at that time as well. This is whether you are contacting us with feedback or asking for help using our services.
You may also be invited to write reviews to help share your experiences during your trip with others. When you write a comment on a Platform we will collect any information you include in addition to your username and profile picture (if you add one).
There are also other instances in which you are required to provide us with information. If you are browsing using your mobile device for example, you can allow OTA to see your current location or give us access to your contacts. This will help us give you the best service and experience possible.
If you create a user account, we will also keep your personal settings, your uploaded photos, and ratings for your previous reservations. This saved data may be used to help you plan and manage future flight reservations or take advantage of other features available only to account holders (such as rewards and other benefits).
Whether you make a flight reservation or not, we may automatically collect certain information when you visit our websites or apps. This includes your Internet Protocol address; the date and time you used our Services, information about the type of hardware and its software (such as the operating system and Internet browser, information about the version of the operating system or application, and your language settings). We also collect information about your clicks and the pages that are shown to you.
If you use a mobile device, we also collect personally identifiable information about the device and information about device settings and features as well as application errors and other system activities. When you make a flight reservation using this type of device, our system records how you made the reservation (on OTA or any website), and/or where you were before you entered the website or app.
Cookies
What are cookies?
They are small files that are placed on the hard disk of your device and serve to serve you better and help add many important additional features
What are the uses of cookies?
Cookies increase the reliability and security of the website, analyze the path of web pages, and help estimate the marketing process.
Cookies also help you remember your password if you wish and direct us to provide you with information that is of interest to you.
Can our cookies be refused?
Certainly it is possible if your browser has this feature, but you may not be able to use special features on the website and you will have to enter the password every time.
What is the purpose of your information being collected by cookies?
If you make financial transactions on the Site we will collect information about your purchasing behavior.
If you add comments or send messages on the site (e-mail, chat, etc.) we keep them in a special file for use if necessary; as a dispute resolution and support service as required by law.
We keep all your information (name, phone number, e-mail, IBAN number) after you create an account on the site to inform you of all offers and developments.
Use of personal information and profile data
We use your IP address to identify our users and their geographic range and it helps us diagnose all server problems.
What is the purpose of using personal files?
Cible your interests and inform you of all offers, services, products and all the periodic updates we do.
We also analyze and maintain demographic data about our users' activity on the website as well as on the app.
Can we share your data with third parties?
We may share your personal data as required by law in order to enforce the website's privacy policy, protect our users from any act that violates the rights of a third party, and protect the rights, property or personal safety of users.
Security precautions
On our web site, we are keen to implement a tight policy in which we protect your personal information from any abuse, distortion or publicity that is unnecessary and not legally justified.
Express consent
By using the website and sharing your information, you consent to the use of this information in accordance with this Privacy Policy.
You declare that you are aware that our Privacy Policy is subject to change at any moment and we invite you to review it periodically to be aware of all updates and developments.
General provisions
You must read the terms of use and privacy policy of the site before using it and your use of it means that you acknowledge all the terms in the two documents (Terms of Use and Privacy Policy)
Your personal information may be saved and stored in any part of the world once you purchase, book, or use the website or its products, and you agree and acknowledge that your information may be used for reliable promotional purposes by third parties or the website itself.
You may be notified by e-mail of any modification to the Privacy Policy, unless you disable the feature. If not, you are invited to review this Privacy Policy page from time to time.
